The libraryMore cases, every track
New cases land every month across engineering, business, design, leadership and data.
The Migration Decision
A newly promoted team lead has to move a payments service off a database that is six months from end-of-life. The fast path ships in three weeks and carries a known failure mode under peak load. The safe path takes eleven weeks and slips a quarter the whole company has committed to. Leadership is in the room, and the error budget is on the screen.
Which path do you take, and what do you tell the room that makes it defensible?
The Price Nobody Liked
A study-tools startup has 40,000 free users and 900 paying ones. Sales wants a lower price to grow volume. Finance wants a higher one to reach breakeven before the next raise. Both have a spreadsheet. Both spreadsheets are internally consistent, and they disagree by a factor of three.
Whose model is wrong, and what would you measure to prove it before anyone changes the price?
The Feature 20% Will Hate
Research is unambiguous: a redesigned dashboard makes new users 30% faster to their first useful action. It also makes the workflow slower for the 20% of power users who generate most of the revenue. The launch is in nine days and both groups will notice on day one.
Do you ship it, hold it, or split it — and what do you give up in each case?
The Quiet Resignation
Your strongest engineer has stopped volunteering for anything. Output is unchanged, code review comments have gone from paragraphs to one word, and they have declined the last three optional sessions. Nothing has been said out loud, and their next review is in a fortnight.
What is your first move, and what would make it the wrong one?
The Metric That Went Up
A school's new reading programme reports a 22% jump in average test scores in one term. The number is real and correctly calculated. Attendance in the same term fell by 15%, and the students who stopped attending were not a random sample of the class.
Did the programme work? Say what you would need to see before you would answer.
The Supplier Who Missed Twice
A supplier has missed two deadlines in a row on a component you cannot easily source elsewhere. Switching costs eight weeks and a redesign. Staying costs credibility with a customer who has already noticed. The supplier has asked for one more chance and offered a discount.
Stay or switch? Name the condition that would change your answer.
Showing 6 of 6 published cases. Buying the course a case belongs to unlocks it and its full outcome.